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Privacy Policy

Effective Date: 06/02/2025

1. Introduction

At CMC.Pro ("Website," "we," "our," or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect the information you share when visiting our website or using our property maintenance services through the website. By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and any other information you voluntarily provide through contact forms or service requests.
  • Account Information: Login credentials, user profiles, and preferences (if account registration is available).
  • Property Information: Details related to your property, including location, type, and service requirements.
  • Payment Information: Billing details, credit card or bank account information for processing payments securely.
  • Device and Usage Data: IP address, browser type, device type, pages visited, and interaction data collected through cookies or analytics tools.
  • Communication Data: Records of inquiries, emails, or chats exchanged with us.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage property maintenance services requested through the website.
  • To respond to inquiries, feedback, or customer support requests.
  • To process payments and manage billing.
  • To personalize your experience and provide relevant information.
  • To improve website functionality, performance, and security.
  • To comply with legal obligations or enforce our website's Terms of Service.

4. Sharing Your Information

We do not sell your personal information. However, we may share it in the following situations:

  • With Service Providers: Trusted third-party contractors or vendors who perform services on our behalf.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In case of mergers, acquisitions, or the sale of assets, your data may be transferred to the new owner.
  • With Your Consent: When you explicitly authorize us to share your information.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized services. You can manage or disable cookies through your browser settings. Note that some features may not function correctly without cookies.

6. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. These include:

  • Secure encryption protocols for payment processing.
  • Regular security audits and updates.
  • Restricted access to sensitive information.

Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data
  • Deletion: Request deletion of your personal information, subject to applicable laws.
  • Objection: Object to certain processing activities.
  • Data Portability: Request a copy of your data in a portable format. To exercise these rights, contact us using the details below.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website with a revised "Effective Date."

11. Contact Us

For questions, concerns, or to exercise your rights under this policy, contact us at:

  • Phone: 07368 444 721
  • Email: Camerondm11@Icloud.com

Thank you for using CMC.PRO Your trust in us is valued, and we are committed to protecting your privacy.